Payment Methods
We accept major credit and debit cards, including Visa, Mastercard and American Express, along with payment options available at checkout such as Apple Pay, Shop Pay and Afterpay.
Available payment methods may vary depending on your location and will be displayed at checkout.
Shipping
ILAYA ships within Australia and internationally to selected destinations.
Complimentary shipping is available on Australian orders over $150 AUD and US orders over $100 USD. Shipping rates and estimated delivery times for all other orders are calculated at checkout.
Please ensure all shipping information is correct before placing your order. ILAYA cannot be responsible for delays resulting from incorrect or incomplete delivery details.
Preorders
Selected ILAYA pieces may be available for preorder. The estimated dispatch date or timeframe will be displayed on the individual product page.
If your order contains both available and preorder pieces, your order may be dispatched together once all pieces are ready.
Delivery
Orders are shipped using trusted domestic and international carriers. Tracking information will be provided by email once your order has been dispatched.
Delivery times are estimates and may vary depending on the destination, customs processing and other circumstances outside of our control.
